Contact information

Last updated: August 5, 2026

The store rockfordwatches.com, operating under the name Rockford Watches, is run by:

Business identity

Legal name: Soufiane Bousta, sole trader (personne physique / natuurlijk persoon)
Commercial name: SB Group
Registered address: Rue Grisar 13, 1070 Anderlecht, Belgium
Belgian enterprise number (BCE/KBO): 0803.778.523
VAT number: BE0803778523

How to reach us

Email: contact@rockfordwatches.com
Phone: +32 485 43 13 68
Support hours: Monday to Friday, 9:00 AM to 7:00 PM ET

We answer emails within 1 to 2 business days.

Where we ship

We ship to addresses in the United States only.

Returns

Do not send a return to the address above. Returns are handled through our Refund and Return Policy: contact us first and we will give you the correct return address for your order.

Order enquiries

For anything relating to an existing order, email contact@rockfordwatches.com with your order number.

Frequently Asked Questions

Yes, all our watches come with a 2-year manufacturer warranty covering any defects in materials or workmanship.

Yes, you have 30 days to return an unworn item in its original packaging. Size exchange is free.

We ship your packages within 1 to 3 business days. Once shipped, you will receive a tracking email. Delivery time is generally 7 to 12 business days.

Apply a leather conditioner suitable for watch straps every month. Avoid prolonged exposure to water and store them properly.

Absolutely. All our watches are 100% authentic and sourced directly from authorized dealers. We guarantee authenticity on every purchase.

Free Shipping

Delivery everywhere in France

Secure Payment

SSL encryption for secure payments

Returns & Exchanges

Free within 30 days